Acquirer Nets degraded performance

Resolved

Operational

Started about 2 years agoJune 11, 2024Lasted 31 minutes9:029:33 AMUTC

Affected

Processing

Updates

Resolved
June 11, 2024 at 9:33 AMUTC
Resolved
June 11, 2024 at 9:33 AMUTC
We are seeing that the transaction processing via Nets is back to normal again
Identified
June 11, 2024 at 9:02 AMUTC
Identified
June 11, 2024 at 9:02 AMUTC
We have been notified by Nets that they are currently experiencing degraded performance meaning that some transactions are not being processed but fail with connection timeout.

Altapay - Acquirer Nets degraded performance – Incident details