Altapay - High decline rate on danish issued cards – Incident details

All systems operational

High decline rate on danish issued cards

Resolved
Operational
Started over 1 year agoLasted about 1 hour

Affected

Processing

Operational from 11:59 AM to 12:59 PM

Updates
  • Resolved
    Resolved

    The situation with the danish issuing banks seem to have been stabilised. For more info please refer to: https://www.nets.eu/no-nb/Pages/driftsstatus.aspx

  • Investigating
    Investigating

    We are currently seeing a higher decline rate than normal on danish issued cards. These declines are coming form the card issuing banks.