Altapay - Gateway Processing Issue – Incident details

Gateway Processing Issue

Resolved
Operational
Started about 3 years agoLasted less than a minute

Affected

Processing

Operational from 12:27 PM to 12:27 PM

Updates
  • Resolved
    Resolved

    We experienced a interruption in our processing service in the timeframe 14:17 - 14:20 Impact: some transactions were not processed in the timeframe Cause: Some running services in the core infrastructure was not responding. Manual interaction to restart the services were initiated. We apologise for the inconvenience.