Unable to process with Gothia

Resolved

Operational

Started about 4 years agoMay 05, 2022Lasted about 2 hours11:55 AM2:18 PMUTC

Affected

Processing

Updates

Resolved
May 05, 2022 at 2:18 PMUTC
Resolved
May 05, 2022 at 2:18 PMUTC
The issue has been identified and we are working with Gothia on a solution. We are working with affected merchants individually hence we are closing this incident.
Investigating
May 05, 2022 at 11:55 AMUTC
Investigating
May 05, 2022 at 11:55 AMUTC
An issue has been identified with the payment method Gothia. No transactions are operational at the moment. We are investigating the issue and will provide details as soon as possible.

Altapay - Unable to process with Gothia – Incident details