Altapay - issues processing with payments – Incident details

All systems operational

issues processing with payments

Resolved
Major outage
Started 3 months agoLasted about 4 hours

Affected

Processing

Major outage from 3:34 AM to 4:10 AM, Partial outage from 4:10 AM to 5:27 AM, Operational from 5:27 AM to 7:42 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.