Altapay - Notice history

All systems operational

Search service - Operational

Checkout - Operational

Networking - Operational

Processing - Operational

Networking - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

- Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Search service - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Checkout - Operational

100% - uptime
Aug 2022 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2022
Sep 2022
Oct 2022

Notice history

Oct 2022

Altapay Service Maintenance & Stress Test
  • Completed
    October 27, 2022 at 2:01 AM
    Completed
    October 27, 2022 at 2:01 AM

    The scheduled maintenance has been completed.

  • In progress
    October 26, 2022 at 10:01 PM
    In progress
    October 26, 2022 at 10:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    October 26, 2022 at 9:00 PM
    Planned
    October 26, 2022 at 9:00 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Update
    October 25, 2022 at 11:48 AM
    Planned
    October 25, 2022 at 11:48 AM

    We will be undergoing scheduled maintenance during this time.

  • Update
    October 25, 2022 at 11:46 AM
    Planned
    October 25, 2022 at 11:46 AM

    UPDATE: Maintenance has been postponed with one day! Start date is 27/10-2022 00:01

  • Planned
    October 10, 2022 at 9:13 AM
    Planned
    October 10, 2022 at 9:13 AM

    UPDATE: Maintenance has been postponed with one day! Start date is 27/10-2022 00:01 What: Database maintenance Controlled stress test Impact: During the maintenance window degraded service with longer response times can be expected. If there are any questions or concerns please do not hesitate to contact Altapay Support

Logging Database emergency maintenance
  • Resolved
    Resolved

    After continued monitoring we have concluded gateway performance and the logging database is behaving is normal.

  • Monitoring
    Monitoring

    We are currently monitoring the effect of the maintenance on the logging database. Performance is back to normal and HTTP logs are being populated, but might still have a slight delay.

  • Identified
    Identified

    We are currently performing an emergency maintenance on our logging database. Processing is working but feedback and status updates in the merchant interface will be delayed.

Sep 2022

Update of internal DNS
  • Completed
    September 07, 2022 at 10:45 PM
    Completed
    September 07, 2022 at 10:45 PM

    The scheduled maintenance has been completed.

  • In progress
    September 07, 2022 at 10:15 PM
    In progress
    September 07, 2022 at 10:15 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    September 07, 2022 at 9:15 PM
    Planned
    September 07, 2022 at 9:15 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    September 02, 2022 at 7:09 AM
    Planned
    September 02, 2022 at 7:09 AM

    What: Update of internal DNS Impact: No downtime is expected however in the event of a rollback is needed processing of transactions with authentication might be impacted for up to 5 minutes: Example: 3DS, MobilePay, Vipps, ApplePay

Aug 2022

Gateway Processing Issue
  • Resolved
    Resolved

    We experienced a interruption in our processing service in the timeframe 14:17 - 14:20 Impact: some transactions were not processed in the timeframe Cause: Some running services in the core infrastructure was not responding. Manual interaction to restart the services were initiated. We apologise for the inconvenience.

Aug 2022 to Oct 2022

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