Altapay - Database maintenance – Maintenance details

Database maintenance

Completed
Scheduled for October 24, 2024 at 10:01 PM – 11:07 PM

Affects

Updates
  • Completed
    October 24, 2024 at 11:07 PM
    Completed
    October 24, 2024 at 11:07 PM

    The database maintenance has been completed and verified. Should you encounter any issues with the conversion / orders page, reporting and reconciliation (either UI or API), please contact support@altapay.com

  • Update
    October 24, 2024 at 10:37 PM
    In progress
    October 24, 2024 at 10:37 PM

    Reporting database has been enabled again.

  • Update
    October 24, 2024 at 10:03 PM
    In progress
    October 24, 2024 at 10:03 PM

    Reporting database has been disabled. No payments are affected by the change.

  • Update
    October 24, 2024 at 10:03 PM
    In progress
    October 24, 2024 at 10:03 PM

    Scheduled maintenance is still in progress. We will provide updates as necessary.

  • In progress
    October 24, 2024 at 10:01 PM
    In progress
    October 24, 2024 at 10:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    October 24, 2024 at 9:01 PM
    Planned
    October 24, 2024 at 9:01 PM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    September 25, 2024 at 2:25 PM
    Planned
    September 25, 2024 at 2:25 PM

    Impact: During the maintenance window interruptions in reporting can occur 2 times up to 10 minutes each. If there are any questions or concerns please do not hesitate to contact Altapay Support