Unable to submit card data

Resolved

Operational

Started about 1 year agoJuly 09, 2025Lasted about 2 hours9:4411:17 AMUTC

Affected

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Updates

Resolved
July 09, 2025 at 11:17 AMUTC
Resolved
July 09, 2025 at 11:17 AMUTC
The correction was gradually pushed to production and is now complete.
Identified
July 09, 2025 at 9:44 AMUTC
Identified
July 09, 2025 at 9:44 AMUTC
AltaPay has identified an issue where some customers are unable to submit card data. The issue has been identified and we are in the process of deploying a correction

Altapay - Unable to submit card data – Incident details