Altapay - Search service – Incident details

Search service

ResolvedDegraded performance3 hours 13 minutes

Affected

Search service

Degraded performance from 9:16 AM to 12:30 PM

  • ResolvedUTC

    After the capacity was expanded we now see that the search service has catched up

  • UpdateUTC

    The capacity was expanded and the search service is catching up. We will keep monitoring the situation and let you know when the service is fully operational. Payment Processing is not affected and is working as expected.

  • MonitoringUTC

    When searching for a payment, the result might be incomplete. Processing is not affected. All payments are being processed as expected.