High decline rate on danish issued cards

Resolved

Operational

Started over 2 years agoMarch 01, 2024Lasted about 1 hour11:59 AM12:59 PMUTC

Affected

Processing

Updates

Resolved
March 01, 2024 at 12:59 PMUTC
Resolved
March 01, 2024 at 12:59 PMUTC
The situation with the danish issuing banks seem to have been stabilised. For more info please refer to: https://www.nets.eu/no-nb/Pages/driftsstatus.aspx
Investigating
March 01, 2024 at 11:59 AMUTC
Investigating
March 01, 2024 at 11:59 AMUTC
We are currently seeing a higher decline rate than normal on danish issued cards. These declines are coming form the card issuing banks.

Altapay - High decline rate on danish issued cards – Incident details