Altapay - In-Store authorisation server offline – Incident details
All systems operational
In-Store authorisation server offline
Resolved
Operational
Started over 2 years agoFebruary 26, 2024Lasted about 1 hour2:333:30 PMUTC
Affected
Processing
Operational from 2:33 PM to 3:30 PM
Updates
Resolved
UTC
Resolved
UTC
We have not been able to identify any general issue with the in-store terminal processing so this incident is considered to be solved.
Investigating
UTC
Investigating
UTC
We are currently investigating a possible issue with physical terminals in store where some hareware models are reporting the authorisation server as offline or transactions being rejected.
