Altapay - Issue Networking – Incident details

All systems operational

Show current status

Issue Networking

ResolvedDegraded performance6 hours 38 minutes

Affected

Processing

Degraded performance from 5:03 AM to 11:42 AM

Networking

Degraded performance from 5:03 AM to 11:42 AM

  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Our DNS service has applied a fix, and services are operational. We will continue monitoring the services closely in the meantime.

  • InvestigatingUTC

    A possible processing issue with our DNS service provider has been identified Impact: Systems are not able to reach to altapaysecure.com or altapayplatform.com, unless DNS records are cached by your system. Investigations is ongoing and we will keep you updated. We apologize for any inconvenience this issue is causing.