Altapay - Logging Database emergency maintenance – Incident details

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Logging Database emergency maintenance

ResolvedDegraded performance3 hours 13 minutes

Affected

Processing

Degraded performance from 9:11 AM to 12:25 PM

Search service

Degraded performance from 9:11 AM to 12:25 PM

  • ResolvedUTC

    After continued monitoring we have concluded gateway performance and the logging database is behaving is normal.

  • MonitoringUTC

    We are currently monitoring the effect of the maintenance on the logging database. Performance is back to normal and HTTP logs are being populated, but might still have a slight delay.

  • IdentifiedUTC

    We are currently performing an emergency maintenance on our logging database. Processing is working but feedback and status updates in the merchant interface will be delayed.