Altapay - Increase in 3DS authentication declines – Incident details

The ACS in question was NemID which had technical issues for a couple of hours. The issue is reported as resolved.

The issue has stopped and our partner reports the issue seems to have originated from a 3rd party access control server. We will continue to closely monitor that everything is operating smoothly.

We are continuing to work on a fix for this issue.

Our partner who handles the service which initializes 3DS requests confirms they are working on a solution on their end. We are awaiting further feedback from them and will provide an update accordingly as soon as possible.