After further investigation an issue processing Mastercard between 09:49 - 09:56 has been identified and solved.
We are awaiting further details from the acquirer who is investigating the possible cause with Mastercard.
Investigating · UTC
A possible issue with 3DS authentication timeouts is being investigated.
Impact: currently some transactions is failing with Authentication timeout during 3DS verification.
Investigations are ongoing and we will keep you updated.
We apologize for any inconvenience this issue is causing.
