Altapay - [IDENTIFIED] Reporting Database – Incident details

All systems operational

[IDENTIFIED] Reporting Database

Resolved
Degraded performance
Started 19 days agoLasted 1 day

Affected

Search service

Degraded performance from 7:11 PM to 8:02 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    An issue with our reporting have been identified. Impact: currently some pages (Reports UI, Orders, Payments, Agreements), and the customReport API are displaying outdated information.

    Payment processing is working and not affected.