Altapay - Processing via Nets – Incident details

All systems operational

Processing via Nets

Resolved
Partial outage
Started 3 months agoLasted 27 minutes

Affected

Processing

Partial outage from 10:00 AM to 10:01 AM, Operational from 10:01 AM to 10:27 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident where the connection to Nets is being rejected.

    Other acquirers and payment methods are working and the indication points to an issue on Nets side.

    We continue to troubleshoot from our side