Altapay - Degraded Performance with Shopify Integration – Incident details

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Degraded Performance with Shopify Integration

ResolvedMajor outage1 hour 18 minutes

Affected

Processing

Operational from 5:30 PM to 6:48 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We have identified high response time with our Shopify Integration.

    Payments with other eCommerce Platforms or direct API integrations are not affected.

    We are investigating the issue.