Altapay - Degraded Performance with Shopify Integration – Incident details

All systems operational

Degraded Performance with Shopify Integration

Resolved
Major outage
Started 24 days agoLasted about 1 hour

Affected

Processing

Operational from 5:30 PM to 6:48 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We have identified high response time with our Shopify Integration.

    Payments with other eCommerce Platforms or direct API integrations are not affected.

    We are investigating the issue.