Altapay - Performance Issues with Mastercard 3D Secure (3DS) – Incident details

Performance Issues with Mastercard 3D Secure (3DS)

ResolvedMajor outage3 hours 6 minutes
  • ResolvedUTC

    The issues affecting the Mastercard 3D Secure (3DS) service seem to have been fully resolved. Based on our monitoring the Mastercard transaction processing has returned to normal.

  • MonitoringUTC

    We are now seeing signs of recovery with the Mastercard 3D Secure (3DS) service. Mastercard transaction processing is beginning to return to normal, but we continue to monitor the situation.

  • IdentifiedUTC

    We are currently receiving reports of issues affecting the Mastercard 3D Secure (3DS) authentication service. This external issue may negatively impact your Mastercard transaction processing, leading to increased timeouts or failed authentications.

    Our team is monitoring the situation.