Altapay - iDeal processing degraded performance – Incident details

All systems operational

iDeal processing degraded performance

Resolved
Degraded performance
Started over 3 years agoLasted about 1 hour

Affected

Processing

Operational from 3:54 PM to 3:54 PM, Degraded performance from 3:54 PM to 5:00 PM

Updates
  • Resolved
    UTC
    Resolved

    The issues with iDeal payments have been resolved and payments are being processed as normal

  • Identified
    UTC
    Identified

    We have identified an issue with iDeal payments and a solution is currently being worked on. ETA is as of yet unknown.