Altapay - 3DS / MitId verification issue – Incident details

Checkout experiencing major outage

3DS / MitId verification issue

Resolved
Operational
Started 3 days agoLasted about 1 hour

Affected

Processing

Degraded performance from 11:25 AM to 12:00 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating an issue where 3DS / MitId verification is failing.