Altapay - Notice history

All systems operational

Search service - Operational

Processing - Operational

Checkout - Operational

Networking - Operational

Networking - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

Previous page

Next page

Jan 2024
Feb 2024
Mar 2024

Processing - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

Previous page

Next page

Jan 2024
Feb 2024
Mar 2024

Search service - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

Previous page

Next page

Jan 2024
Feb 2024
Mar 2024

Checkout - Operational

100% - uptime
Jan 2024 · 100.0%Feb · 100.0%Mar · 100.0%

Previous page

Next page

Jan 2024
Feb 2024
Mar 2024

Notice history

Mar 2024

Vipps/MobilePay degraded performance
  • Resolved
    Resolved

    This incident has been resolved

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the situation

  • Identified
    Identified

    We are currently seeing a very high decline rate on Vipps/MobilePay. We are in dialogue with Vipps/MobilePAy regarding this and a correction is being implemented.

High decline rate on danish issued cards
  • Resolved
    Resolved

    The situation with the danish issuing banks seem to have been stabilised. For more info please refer to: https://www.nets.eu/no-nb/Pages/driftsstatus.aspx

  • Investigating
    Investigating

    We are currently seeing a higher decline rate than normal on danish issued cards. These declines are coming form the card issuing banks.

Feb 2024

In-Store authorisation server offline
  • Resolved
    Resolved

    We have not been able to identify any general issue with the in-store terminal processing so this incident is considered to be solved.

  • Investigating
    Investigating

    We are currently investigating a possible issue with physical terminals in store where some hareware models are reporting the authorisation server as offline or transactions being rejected.

Planned database maintenance
  • Completed
    February 06, 2024 at 1:00 AM
    Completed
    February 06, 2024 at 1:00 AM

    The scheduled maintenance has been completed.

  • In progress
    February 06, 2024 at 12:00 AM
    In progress
    February 06, 2024 at 12:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Planned
    January 22, 2024 at 9:45 AM
    Planned
    January 22, 2024 at 9:45 AM

    The payment processing can be affected 2 times of up to 3 seconds. If there are any questions or concerns please do not hesitate to contact Altapay Support

Jan 2024

No notices reported this month

Jan 2024 to Mar 2024

Next