Altapay - Processing Dankort via Nets – Incident details

Processing Dankort via Nets

Resolved
Major outage
Started 7 days agoLasted about 5 hours

Affected

Processing

Operational from 8:10 AM to 1:18 PM

Updates
  • Resolved
    Resolved

    This incident experienced at Nets has been resolved.

  • Update
    Update

    We are starting to see some early indication that Nets is processing transactions again.

    We are waiting for Nets to confirm that they are fully operational again though!

  • Monitoring
    Monitoring

    Since around 9:15 it has not been possible to process transactions via Nets. Nets is working on solving the issue

    Some status can be found from Nets/Nexi status page

    https://developer.nexigroup.com/status/

    Please note that this is affecting all operations including payments and refunds for eCom and Card Present transactions on Nets issued cards.

  • Update
    Update

    UPDATED:

    Since around 9:15 it has not been possible to process transactions via Nets. Nets is working on solving the issue.

    This incident is also affecting Nets issued cards which receive declines as well

    Some status can be found form Nets/Nexi status page

    https://developer.nexigroup.com/status/

  • Identified
    Identified

    Since around 9:15 it has not been possible to process transactions via Nets. Nets is working on solving the issue

    Some status can be found form Nets/Nexi status page

    https://developer.nexigroup.com/status/