In-Store authorisation server offline

Incident Report for Altapay

Resolved

We have not been able to identify any general issue with the in-store terminal processing so this incident is considered to be solved.

Posted Feb 26, 2024 - 16:30 CET

Investigating

We are currently investigating a possible issue with physical terminals in store where some hareware models are reporting the authorisation server as offline or transactions being rejected.

Posted Feb 26, 2024 - 15:33 CET

This incident affected: Processing.