Degraded performance with the 3DS Service
Incident Report for Altapay
Resolved
After continuous monitoring we confirm the issue has been resolved.
Posted Oct 26, 2024 - 22:02 CEST
Monitoring
A fix was applied, and we can see that the error does not occur again 25-35 minutes after the hour.

We will continue to monitor the situation.
Posted Oct 26, 2024 - 17:40 CEST
Identified
We have identified an issue with the database for the 3DS service.

There is a degraded performance from 25 to 35 minutes after the hour, every hour.

We will be applying a fix shortly and monitor the situation.
Posted Oct 26, 2024 - 16:52 CEST
This incident affected: Processing.