Issue Networking
Incident Report for Altapay
Resolved
This incident has been resolved.
Posted Oct 03, 2023 - 13:42 CEST
Monitoring
Our DNS service has applied a fix, and services are operational. We will continue monitoring the services closely in the meantime.
Posted Oct 03, 2023 - 07:28 CEST
Investigating
A possible processing issue with our DNS service provider has been identified

Impact: Systems are not able to reach to altapaysecure.com or altapayplatform.com, unless DNS records are cached by your system.

Investigations is ongoing and we will keep you updated.

We apologize for any inconvenience this issue is causing.
Posted Oct 03, 2023 - 07:03 CEST
This incident affected: Networking and Processing.