Credorax sonnecttimeout

Incident Report for Altapay

Resolved

This incident is considered resolved

Posted Jun 18, 2023 - 10:01 CEST

Monitoring

A fix has been implemented at the acquirer and we see that transactions are being accepted again

Posted Jun 18, 2023 - 04:49 CEST

Identified

Currently there is a connectivity issue at the acquirer Finaro/Credorax which is affecting processing of payments.
Transactions acquired via Valitor and Nets is working as expected.
Finaro is workinig on solving the issue

Posted Jun 18, 2023 - 03:49 CEST

This incident affected: Processing.