During this window, we will transition services for merchants who experienced callback delivery issues following our recent infrastructure move. This change will restore their service to the previous environment to ensure stability.
Impact
Downtime: Affected merchants may experience up to two separate 1-minute intervals of downtime during the window.
Affected Users: This maintenance only impacts selected merchants integrated with the Checkout API.
Action Required: Whitelisting
Please ensure that the following IP addresses remain whitelisted in your firewall to prevent service disruptions:
Who is NOT affected?
You can disregard this notice if you use any of the following:
Standard AltaPay plugins (Shopify, Magento, WordPress, etc.)
Custom integrations via API/createPaymentRequest
