Altapay - Visual update to the AltaPay Merchant Interface – Maintenance details

Visual update to the AltaPay Merchant Interface

Completed
Scheduled for August 31, 2026 at 11:00 AM – 12:00 PMUTC

Affects

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Under maintenance from 11:00 AM to 12:00 PM

Updates
  • Completed
    August 31, 2026 at 12:00 PMUTC
    Completed
    August 31, 2026 at 12:00 PMUTC
    Maintenance has completed successfully
  • In progress
    August 31, 2026 at 11:00 AMUTC
    In progress
    August 31, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 27, 2026 at 8:10 AMUTC
    Planned
    August 27, 2026 at 8:10 AMUTC

    As part of our ongoing efforts to improve our products and deliver a better user experience, we are completely updating the look and feel of the AltaPay Merchant Interface.

    While the portal will soon feature a fresh, modernized design, please rest assured that there is zero impact on your day-to-day operations or technical setup.

    Here is what you need to know:

    • No Action Required: You do not need to perform any migrations, update settings, or reconfigure your account.

    • Data & Functionality: While visual representations may have a new style, all existing reporting data, tools, and workflows will remain fully available to you.

    • User Access: Your existing login credentials, permissions, and team access will stay exactly the same.

    • APIs & Integrations: All technical connections, payment pathways, and API endpoints will continue to operate without interruption.

    • Agreements: Your commercial terms, fee structures, and existing contracts remain completely unchanged.

    This update is purely a visual enhancement designed to provide you with a cleaner, more intuitive interface.