Altapay - Notice history

All systems operational

Search service - Operational

Checkout - Operational

Networking - Operational

Processing - Operational

Networking - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

- Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Search service - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Next page

Feb 2023
Mar 2023
Apr 2023

Checkout - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Notice history

Apr 2023

No notices reported this month

Mar 2023

Platform Maintenance
  • Completed
    March 27, 2023 at 10:46 PM
    Completed
    March 27, 2023 at 10:46 PM

    The scheduled maintenance has been completed.

  • In progress
    March 27, 2023 at 10:01 PM
    In progress
    March 27, 2023 at 10:01 PM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    March 14, 2023 at 9:22 AM
    Planned
    March 14, 2023 at 9:22 AM

    We will be undergoing scheduled maintenance during this time.

  • Planned
    February 02, 2023 at 10:32 AM
    Planned
    February 02, 2023 at 10:32 AM

    What: Scheduled Platform Maintenance Impact: During the maintenance window the payment processing can be affected in short periods for up to 2 minutes. If there are any questions or concerns please do not hesitate to contact Altapay Support

Feb 2023

Disruptions receiving POS transaction information on the gateway
  • Resolved
    Resolved

    The issue has been resolved and all transactions have synced to the gateway. New transactions should be visible on the gateway as normal.

  • Monitoring
    Monitoring

    A fix has been implemented by the 3rd party provider. All POS transactions from 25/02 - 01/03 are syncing to the gateway continuously and it will take some time until it has fully synced. We are monitoring the situation.

  • Update
    Update

    Our 3rd party provider has informed us they continue to work on the issue, but we have received no further details at this time. We will update this status as soon as we receive any news on the situation.

  • Investigating
    Investigating

    We are currently experiencing issues with some POS transaction data not being uploaded to the payment gateway. This is caused by an issue with a 3rd party provider and we are awaiting further information.

Feb 2023 to Apr 2023

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