Notice history

Sep 2022

Oct 2022

Nov 2022

Sep 2022

Oct 2022

Nov 2022

Sep 2022

Oct 2022

Nov 2022

Sep 2022

Oct 2022

Nov 2022

Resolved
November 22, 2022 at 9:11 AM
Resolved
November 22, 2022 at 9:11 AM
MobilePay is back to normal operation. Investigation of the root cause and how to prevent a similar issue is ongoing at MobilePay.
Investigating
November 22, 2022 at 8:46 AM
Investigating
November 22, 2022 at 8:46 AM
We are currently investigating a possible issue with MobilePay transactions where MobilePay is not accepting the transactions. We have reached out to MobilePay for additional information

Completed
November 17, 2022 at 3:02 AM
Completed
November 17, 2022 at 3:02 AM
The scheduled maintenance has been completed.
In progress
November 16, 2022 at 11:01 PM
In progress
November 16, 2022 at 11:01 PM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
November 16, 2022 at 10:01 PM
Planned
November 16, 2022 at 10:01 PM
Maintenance will begin as scheduled in 60 minutes.
Planned
November 03, 2022 at 10:46 AM
Planned
November 03, 2022 at 10:46 AM
What: Database maintenance Controlled stress test Impact: During the maintenance window degraded service with longer response times can be expected. If there are any questions or concerns please do not hesitate to contact Altapay Support

Completed
October 27, 2022 at 2:01 AM
Completed
October 27, 2022 at 2:01 AM
The scheduled maintenance has been completed.
In progress
October 26, 2022 at 10:01 PM
In progress
October 26, 2022 at 10:01 PM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
October 26, 2022 at 9:00 PM
Planned
October 26, 2022 at 9:00 PM
Maintenance will begin as scheduled in 60 minutes.
Update
October 25, 2022 at 11:48 AM
Planned
October 25, 2022 at 11:48 AM
We will be undergoing scheduled maintenance during this time.
Update
October 25, 2022 at 11:46 AM
Planned
October 25, 2022 at 11:46 AM
UPDATE: Maintenance has been postponed with one day! Start date is 27/10-2022 00:01
Planned
October 10, 2022 at 9:13 AM
Planned
October 10, 2022 at 9:13 AM
UPDATE: Maintenance has been postponed with one day! Start date is 27/10-2022 00:01 What: Database maintenance Controlled stress test Impact: During the maintenance window degraded service with longer response times can be expected. If there are any questions or concerns please do not hesitate to contact Altapay Support

Resolved
October 20, 2022 at 12:25 PM
Resolved
October 20, 2022 at 12:25 PM
After continued monitoring we have concluded gateway performance and the logging database is behaving is normal.
Monitoring
October 20, 2022 at 10:20 AM
Monitoring
October 20, 2022 at 10:20 AM
We are currently monitoring the effect of the maintenance on the logging database. Performance is back to normal and HTTP logs are being populated, but might still have a slight delay.
Identified
October 20, 2022 at 9:11 AM
Identified
October 20, 2022 at 9:11 AM
We are currently performing an emergency maintenance on our logging database. Processing is working but feedback and status updates in the merchant interface will be delayed.

Completed
September 07, 2022 at 10:45 PM
Completed
September 07, 2022 at 10:45 PM
The scheduled maintenance has been completed.
In progress
September 07, 2022 at 10:15 PM
In progress
September 07, 2022 at 10:15 PM
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Update
September 07, 2022 at 9:15 PM
Planned
September 07, 2022 at 9:15 PM
Maintenance will begin as scheduled in 60 minutes.
Planned
September 02, 2022 at 7:09 AM
Planned
September 02, 2022 at 7:09 AM
What: Update of internal DNS Impact: No downtime is expected however in the event of a rollback is needed processing of transactions with authentication might be impacted for up to 5 minutes: Example: 3DS, MobilePay, Vipps, ApplePay

Sep 2022 to Nov 2022

Altapay - Notice history