Altapay - Notice history

All systems operational

Checkout - Operational

Networking - Operational

Search service - Operational

Processing - Operational

Networking - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

- Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Search service - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Checkout - Operational

100% - uptime
Oct 2025 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2025
Nov 2025
Dec 2025

Notice history

Dec 2025

Issues with Klarna API
  • Resolved
    Resolved

    Incident confirmed to be resolved.

  • Monitoring
    Monitoring

    Klarna has applied a fix and we are monitoring the situation closely

  • Update
    Update

    Check directly status from Klarna side here: https://status.klarna.com/

  • Identified
    Identified

    There is an active incident on Klarna side at the moment, and they are working towards remediation.

Nov 2025

Stress Test
  • Completed
    November 21, 2025 at 11:00 AM
    Completed
    November 21, 2025 at 11:00 AM
    Maintenance has completed successfully
  • In progress
    November 21, 2025 at 8:00 AM
    In progress
    November 21, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    November 21, 2025 at 8:00 AM
    Planned
    November 21, 2025 at 8:00 AM

    As part of our commitment to providing a smooth and seamless payment experience, AltaPay will be conducting stress tests on our Payment Processing services. These tests are essential to ensure our systems are fully prepared to handle peak traffic, not only for Black Friday but but for all high-demand periods.

    During the tests, there may be two brief interruptions of up to 5 minutes each as we assess and reinforce system stability and performance under high load conditions.

    Thank you for your patience and understanding as we work to enhance the reliability and resilience of our services.

    For any questions, please don’t hesitate to reach out to AltaPay Support.

Oct 2025

Stress Test
  • Completed
    October 30, 2025 at 12:38 AM
    Completed
    October 30, 2025 at 12:38 AM
    Maintenance has completed successfully.
  • In progress
    October 29, 2025 at 11:01 PM
    In progress
    October 29, 2025 at 11:01 PM
    Maintenance is now in progress
  • Planned
    October 29, 2025 at 11:01 PM
    Planned
    October 29, 2025 at 11:01 PM

    As part of our commitment to providing a smooth and seamless payment experience, AltaPay will be conducting stress tests on our Payment Processing services. These tests are essential to ensure our systems are fully prepared to handle peak traffic, not only for Black Friday but for all high-demand periods.

    During the tests, there may be two brief interruptions of up to 5 minutes each as we assess and reinforce system stability and performance under high load conditions.

    Thank you for your patience and understanding as we work to enhance the reliability and resilience of our services.

    For any questions, please don’t hesitate to reach out to AltaPay Support.

[IDENTIFIED] Vipps/MobilePay Issues Processing Payments
  • Resolved
    Resolved

    This incident has been resolved.

    For more information visit: https://status.vippsmobilepay.com/incidents/vxclrw49b11d

  • Monitoring
    Monitoring

    The Vipps/MobilePay team has applied a fix, and we can see some payments are going through.

    We will continue to monitor the situation and keep you up to date with the status.

  • Identified
    Identified

    Vipps/MobilePay is experiencing problems processing payments. This affects some users. Vipps/MobilePay is working on resolving the issue and will provide an update as soon as we have new information

Stress Test
  • Completed
    October 16, 2025 at 1:01 AM
    Completed
    October 16, 2025 at 1:01 AM
    Maintenance has completed successfully
  • In progress
    October 15, 2025 at 10:01 PM
    In progress
    October 15, 2025 at 10:01 PM
    Maintenance is now in progress
  • Update
    October 08, 2025 at 10:01 PM
    Update
    October 08, 2025 at 10:01 PM

    As part of our commitment to providing a smooth and seamless payment experience, AltaPay will be conducting stress tests on our Payment Processing services. These tests are essential to ensure our systems are fully prepared to handle peak traffic, not only for Black Friday but for all high-demand periods.

    During the tests, there may be two brief interruptions of up to 5 minutes each as we assess and reinforce system stability and performance under high load conditions.

    Thank you for your patience and understanding as we work to enhance the reliability and resilience of our services.

    For any questions, please don’t hesitate to reach out to AltaPay Support.

  • Planned
    September 29, 2025 at 1:26 PM
    Planned
    September 29, 2025 at 1:26 PM

    The maintenance window has been rescheduled

    Original date was 1/10

    New date is 16/10

Oct 2025 to Dec 2025

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